Supervisor

Description

Summary: As a ROKA Supervisor, you'll be at the heart of our guest experience, creating memorable moments and maintaining the high standards that define the ROKA experience in a vibrant community. Highlights: 1. Create memorable guest experiences and embody vibrant restaurant energy. 2. Play a crucial role in maintaining high standards defining the ROKA experience. 3. Join a vibrant community fueled by core values and passion for Japanese cuisine. As a ROKA Supervisor, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the ROKA experience. ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in London, our collection has grown to include five venues in the Middle East in Dubai, Riyadh, Jeddah, Bahrain \& Kuwait. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. ROKA is proud to be part of the Azumi collection. **Life at ROKA** At ROKA, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values: **Honor the Mastery** \- we celebrate every detail, always striving for perfection – putting pride in everything we do **Do Unto Others** \- we support each other to be at our best, treating every team member and guest with warmth and openness **Embrace the Energy** \- we bring passion and positivity to everything we do **Main Duties** Your key responsibilities will include: * Ensure smooth execution of opening and closing procedures, providing guidance and support during shifts * Conduct daily briefings in support of the Restaurant Manager to share updates on procedures, team assignments and service goals * To consistently strive for quality of service and consistency in our experience to our guests * Evaluate guest experiences, implement service improvements, and strive for consistency in delivering exceptional hospitality * Assist in planning and delivering structured training sessions to enhance team development and maintain high performance **What We Look For** Our ideal candidate embodies our values and the following: * A genuine love for culinary experiences \& a passion for Japanese cuisine * Proven experience as Supervisor in a luxury high\-volume restaurant or similar * A natural team player who is at home working in sync with a large team * Naturally friendly, customer\-oriented, and skilled at creating memorable dining experiences **Benefits** We offer incredible career growth, international opportunities, and the chance to contribute to a world\-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: * **World\-Class training**, designed to inspire and educate * **Global opportunities**, experience hospitality around the globe with our five incredible brands * **Family Meals** are shared daily * **Rewards \& Recognition**, we value our team and celebrate your contributions to our success with meaningful rewards and recognition * **Staff discount**, enjoy exclusive discounts across the Azumi group, worldwide! **Our Commitment to Inclusivity** We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. **Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. INDFOH