Store Associate (Centrepoint)

Description

Summary: This role involves accurately processing customer transactions, providing excellent service, and maintaining store discipline and operational standards in a retail environment. Highlights: 1. Process customer transactions accurately and efficiently 2. Provide excellent customer service at all times 3. Maintain store discipline and service standards To accurately process transactions for customers in an efficient manner. Cash/ Credit Card transactions/ Gift Vouchers Handling Provide excellent customer service to all the customers at all times Ensure that the prices are updated regularly in the system Ensure counting of cash after the last customer leaves the showroom Ensure proper rates/ denominations of currencies Conduct security checks for the currency/ credit cards/ cheques etc. when required Check whether the cash machines are working properly or not Greet and inform the customer about LPC, Gift Vouchers, extended warranty; various promotions etc. Recheck the credit card transactions Ensure that all stationery and carriers bags are present at their station prior to opening Maintain in store discipline and service standards Ensure house keeping standards within the cashiers counter as per the company’s standards Ensure that all POS machines are in excellent conditions. Ensure highest customer service, safety/ security and discipline inside the POS. Accurately process transactions for customers in an efficient manner Count the float for his/ her designated till prior to opening to ensure accurate accounting Follow the close down procedures for their designated till at the end of trading Ensure that their designated till is fully operational and in working order Inform Management of price queries Remove security tags from garments and items purchased by customer Fold garments in the correct way and present them in the correct size carrier bag to the customer after payment Act in a friendly and polite manner at all times Be aware of queue build up at the till point and inform the Chief Cashier of the same Show initiative in dealing with problems Greet all customers with a friendly smile and a welcome as they approach the till Advice customers of the availability of gift vouchers and other concept promotions at applicable times Be honest and trustworthy and demonstrate the same at all times Take full responsibility for the security of their designated till and the cash and other valuables within Reimburse the company of any shortages in money at the end of the day on their designated till as per company policy Ensure the safe passage of all cash from their designated till to the safe At least 1\-3 years of work experience in retail on a cashiering role (cash handling) Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own\-built brands across retail, hospitality, food, and leisure. Over the years, our UAE \- based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. Founded in Kuwait in 2005\. Centrepoint forms part of the Landmark Group and is home to four of the region’s most beloved, fordable and stylish brands – Splash, Shoe mart, Babyshop , and Lifestyle . Today, we cater to multiple m arkets across eight countries in the Middle East and Africa, with 142 stores occupying 6\.2 million square feet of retail space. With numerous new store openings planned for the future , Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability. Whether you’re looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry be nchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life’s essentials in consider ed retail and online environments.