E-Commerce Director

Description

Summary: Pawshelf is seeking an experienced, results-driven E-Commerce Director to lead and manage the full e-commerce business and team, driving online sales and ensuring efficient operation of digital channels. Highlights: 1. Lead and manage the company’s full e-commerce business and team 2. Develop e-commerce strategies and drive online sales growth 3. Oversee digital marketing, merchandising, and customer experience About the Role Pawshelf is seeking an experienced and results\-driven E\-Commerce Director to lead and manage the company’s full e\-commerce business and team. The successful candidate will be responsible for developing e\-commerce strategies, driving online sales and business growth, managing the e\-commerce team, overseeing the online customer experience, and ensuring the efficient operation and continuous improvement of the company’s digital channels. Key Responsibilities * Lead the overall e\-commerce business and team. * Develop and implement strategies to increase online sales and profitability. * Manage the day\-to\-day operation of the online store. * Oversee digital marketing, promotions, product merchandising, and online campaigns. * Monitor sales, website traffic, conversion rates, customer acquisition, and other key performance indicators. * Identify opportunities to improve website performance and customer experience. * Coordinate with inventory, fulfillment, customer service, and other departments. * Lead, motivate, and evaluate the e\-commerce team. * Analyze market trends and customer behavior to support business decisions. * Prepare performance reports and recommend actions for continued growth. * Manage relationships with relevant technology providers, agencies, and e\-commerce partners. * Ensure the business remains competitive and up to date with current e\-commerce trends. Qualifications * Bachelor’s degree in E\-Commerce, Business, Marketing, Digital Marketing, Management, or a related field. * **5\+ years of experience** in e\-commerce, online retail, digital commerce, or a related field. * Previous experience managing an e\-commerce team or business function. * Strong understanding of online sales, digital marketing, and e\-commerce operations. * Experience with e\-commerce platforms such as Shopify, WooCommerce, Magento, or similar systems. * Knowledge of website analytics and e\-commerce performance metrics. * Strong analytical, commercial, and problem\-solving skills. * Excellent leadership, communication, and organizational abilities. * Ability to manage multiple projects and priorities in a fast\-paced environment. * Experience in the Kuwait or GCC e\-commerce market is an advantage. * Fluency in English is required; Arabic is an advantage. الراتب المدفوع: KWD١٬١٥٠٫٠٠٠ لكل شهر موقع العمل: بشكل شخصي