IT Infrastructure Specialist

Description

Summary: An IT Infrastructure Specialist maintains, configures, monitors, and supports an organization’s IT infrastructure, ensuring reliable, secure, and efficient IT operations. Highlights: 1. Manage and maintain critical IT infrastructure components and systems 2. Ensure IT security, compliance, and operational reliability 3. Support cloud infrastructure and implement technology improvements Job Summary: An IT Infrastructure Specialist is responsible for maintaining, configuring, monitoring, and supporting an organization’s IT infrastructure, including servers, networks, cloud systems, hardware, and security technologies. The role ensures reliable, secure, and efficient IT operations. Key Responsibilities: Install, configure, maintain, and troubleshoot servers, network devices, and IT systems. Monitor network performance, system availability, and infrastructure health. Manage Windows/Linux servers, storage systems, virtualization platforms, and cloud environments. Configure and maintain routers, switches, firewalls, VPNs, and wireless networks. Perform system updates, patches, backups, and infrastructure maintenance. Troubleshoot hardware, software, network, and connectivity issues. Implement and maintain IT security controls, access management, and endpoint protection. Support cloud infrastructure and services such as Microsoft Azure or AWS. Conduct infrastructure capacity planning and recommend technology improvements. Maintain technical documentation, network diagrams, asset records, and system procedures. Assist with disaster recovery, business continuity, and data backup processes. Coordinate with vendors and service providers for infrastructure\-related issues. Provide technical support and guidance to IT staff and end users. Ensure infrastructure complies with organizational policies, security standards, and industry best practices. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. Experience in IT infrastructure, systems administration, network administration, or technical support. Strong knowledge of networking, servers, virtualization, cloud computing, and cybersecurity. Experience with Windows and/or Linux operating systems. Familiarity with Active Directory, DNS, DHCP, TCP/IP, VPN, and network monitoring tools. Strong troubleshooting, analytical, communication, and problem\-solving skills. Relevant certifications such as CCNA, CompTIA Network\+, CompTIA Server\+, Microsoft, or AWS are an advantage. Key Skills: Network and server administration Cloud infrastructure Systems troubleshooting Cybersecurity and access management Virtualization Backup and disaster recovery Infrastructure monitoring Hardware and software support Technical documentation Problem\-solving and project coordination Pay: KD900\.000 per month Work Location: In person