Junior IT Support Specialist

Description

Job Summary: A Junior IT Support Specialist provides technical support to users, resolves computer and network issues, and installs and maintains hardware and software. Key Highlights of the Role: 1. Providing technical support and resolving basic computer and network issues 2. Maintaining and installing computer hardware, software, and applications 3. Diagnosing technical faults and providing appropriate solutions **Junior IT Support Specialist** Responsibilities: * Provide technical support to users and resolve basic computer and network issues. * Install and configure computer hardware, software, and applications. * Maintain hardware such as computers, printers, and networking devices. * Track technical support requests via the Ticketing System. * Diagnose technical faults and provide appropriate solutions. * Support users in utilizing various systems and applications. * Regularly update systems and software. * Document technical issues, solutions, and procedures. Required Qualifications: * Bachelor's degree in Information Technology, Computer Science, or a related field. * Basic knowledge of operating systems such as Windows and Linux. * Understanding of fundamental networking concepts (TCP/IP, DNS, DHCP). * Certifications such as CompTIA A\+ or Network\+ are preferred. Required Skills: * Strong problem-solving skills. * Excellent communication skills with users. * Ability to work under pressure. * Team-oriented mindset. * Attention to detail. Salary: KWD500.000 per month Work Location: On-site