Job Title: *Operations \& Accounts Executive* **Position Overview:** We are seeking a detail\-oriented and proactive Operations \& Accounts Executive to support the day\-to\-day operations of the business. The role involves handling customer service, processing orders, managing accounts of wholesale clients and suppliers, and identifying new partnership opportunities to grow the business. **Key Responsibilities:** * **Customer Service \& Order Management** * Respond to customer inquiries via phone, WhatsApp, email, and other channels. * Process and track online and wholesale orders to ensure timely fulfillment. * Handle after\-sales support, including returns, exchanges, and issue resolution. * **Accounts \& Finance Support** * Maintain and update statements of accounts for wholesale clients and suppliers. * Follow up on payments, invoices, and reconciliations. * Support finance team with accurate record\-keeping. * **Business Development \& Partnerships** * Reach out to new companies for collaboration opportunities (listing products on external platforms or onboarding new products to our platform). * Maintain relationships with wholesale clients and partners. * Assist in preparing proposals and partnership agreements. * **Operational Support** * Coordinate with suppliers, logistics, and warehouse teams for smooth operations. * Track inventory levels and highlight stock shortages. * Support marketing initiatives such as promotions and product launches when needed. **Qualifications:** * Previous experience in customer service, operations, or account management (preferably in e\-commerce, retail, or wholesale). * Strong organizational and communication skills. * Basic knowledge of accounting and record\-keeping. * Ability to multitask and work in a fast\-paced environment. * Proficiency in MS Office/MS Excel; Shopify or similar platform experience is a plus. Job Type: Full\-time Pay: KD300\.000 \- KD350\.000 per month Location: * Kuwait City (Required)