Description
Summary:
Seeking an experienced Hotel General Manager to lead operations, drive guest satisfaction, and ensure the highest standards of hospitality excellence.
Highlights:
1. Oversee daily hotel operations and guest services
2. Develop budgets, monitor expenses, and maximize profitability
3. Recruit, train, and motivate staff to deliver consistent quality
Hotel General Manager
**Location:** Al\-Jahra, Kuwait
**Company:** Hotel Shivalay Inn
About Us
Hotel Shivalay Inn is a premier hospitality destination in Al\-Jahra, offering guests a blend of comfort, elegance, and exceptional service. We are seeking an experienced **Hotel General Manager** to lead operations, drive guest satisfaction, and ensure the highest standards of hospitality excellence.
Key Responsibilities
* **Operational leadership:** Oversee daily hotel operations, including front office, housekeeping, F\&B, and guest services.
* **Financial management:** Develop budgets, monitor expenses, and maximize profitability.
* **Guest satisfaction:** Ensure exceptional guest experiences through service excellence.
* **Staff management:** Recruit, train, and motivate staff to deliver consistent quality.
* **Compliance assurance:** Ensure adherence to Kuwaiti hospitality regulations and safety standards.
* **Marketing \& sales:** Collaborate with sales teams to drive occupancy and revenue growth.
* **Reporting:** Provide performance updates and strategic recommendations to ownership.
Qualifications
* Bachelor’s degree in Hospitality Management, Business Administration, or related field.
* 8–10 years of experience in hotel management, with at least 3 years in a senior leadership role.
* Strong knowledge of hotel operations, financial management, and guest service standards.
* Excellent leadership, communication, and problem\-solving skills.
* Fluency in English; Arabic is an advantage.
Benefits
* Competitive salary package with performance\-based incentives.
* Health insurance and employee perks.
* Opportunities for career growth and professional development.
* A supportive and dynamic work environment.
Pay: KD1,200\.000 per year
Work Location: In person