Summary: This role involves on-site customer visits to assess and resolve complaints, providing professional QC reports and recommendations to ensure customer satisfaction. Highlights: 1. Address customer complaints on-site within agreed timeframes 2. Provide professional QC reports and recommendations 3. Resolve problems on-site to reduce complaint lead time **Date:** 13 Jul 2026 **Location:** KW **Company:** Alghanim Industries Long Description Job Summary * Visit customer onsite (within an agreed time\-frame) to assess complaint raised * Provide feedback / recommendations in QC report to assist in closing the complaint as quickly as possible to the customers’ satisfaction. Job Responsibilities * To act in a professional manner when visiting the customer. * To provide a professional QC report along with recommendations. * Where possible, to fix the problem on\-site thus reducing the complaint lead time. * Customer visit \& report to be completed within 48hrs of receipt of complaint. Candidate Requirements * Fluent English / Arabic * Driving License required. * Experience of handling / installing sanitary items * Communicate effectively with customer / office staff. Education
Ahmed Mohamed
Indeed · HR
Ahmed Mohamed
Indeed · HR
