Description
Summary:
The Monal is seeking an experienced and motivated Restaurant Supervisor to oversee daily operations, support the service team, and ensure excellent customer service.
Highlights:
1. Oversee daily restaurant operations and service activities
2. Lead, support, and coordinate restaurant staff during shifts
3. Ensure high standards of customer service and guest satisfaction
Restaurant Supervisor
**Company:** The Monal
**Location:** Marina Mall Area, Salmiya, Kuwait
**Salary:** KWD 810 per month
Job Description
The Monal is looking for an experienced and motivated **Restaurant Supervisor** to oversee daily restaurant operations, support the service team, and ensure excellent customer service and smooth workflow.
Responsibilities
* Supervise daily restaurant operations and service activities.
* Lead, support, and coordinate restaurant staff during shifts.
* Ensure high standards of customer service and guest satisfaction.
* Monitor food quality, presentation, cleanliness, and service standards.
* Handle customer concerns and resolve issues professionally.
* Assist with staff scheduling, attendance, and shift assignments.
* Monitor inventory and coordinate with kitchen and management teams.
* Ensure compliance with restaurant health, safety, and hygiene standards.
* Train and coach employees on service procedures and company standards.
* Prepare basic shift reports and communicate operational issues to management.
* Help maintain an organized, welcoming, and efficient restaurant environment.
Qualifications
* Diploma or bachelor’s degree in Hospitality Management, Business Administration, or a related field is an advantage.
* Previous experience in restaurant supervision or hospitality operations.
* Strong leadership and team\-management skills.
* Excellent customer service and communication abilities.
* Ability to work efficiently in a fast\-paced restaurant environment.
* Good problem\-solving and decision\-making skills.
* Knowledge of food safety, hygiene, and restaurant procedures.
* Flexible to work shifts, weekends, and holidays when required.
* Professional, organized, and customer\-focused.
الراتب المدفوع: KWD٠٫٠٠٠ لكل شهر
موقع العمل: بشكل شخصي