




**About The Job** Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large\-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi\-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise\-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners. This is an on\-site role in Riyadh, starting February 1st and expected to run 6–18 months. **What You'll Do** * Lead the end\-to\-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives. * Ensure adherence to Oracle\-recommended program management and deployment methodologies. * Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third party partners involved. * Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation. * Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards. * Drive issue resolution, escalation management, and stakeholder alignment. * Facilitate workshops, program reviews, and design validation sessions. * Track performance against timelines and budgets; prepare exec\-level reporting. * Support change management, training, and adoption planning. **Requirements** * 6–12 years of Program or Project Management experience. * Strong experience delivering Oracle CRM initiatives. * Solid understanding of Oracle program methodologies and CRM deployment approaches. * Comfortable working with multi\-vendor and government stakeholder teams. * Excellent communication and stakeholder management capabilities. * Experience in the energy and utilities sector. * PMP, PRINCE2, Agile, or Oracle certifications. * Arabic speaking is preferred.


