Information Systems Coordinator

Description

Summary: Sleap Mail is seeking an experienced Information Systems Coordinator to manage information systems, data, and reporting, serving as a key link between business operations and technology. Highlights: 1. Oversee information systems, data management, and reporting activities 2. Serve as a key link between business operations and technology 3. Improve existing processes and strengthen data quality About the Role Sleap Mail is looking for an experienced Information Systems Coordinator to oversee the organization’s information systems, data management, reporting, and system administration activities. The successful candidate will serve as a key link between business operations and technology, ensuring that systems remain reliable, data remains accurate and accessible, and management receives timely and meaningful reports to support operational decision\-making. This is a hands\-on senior position suited to someone who is comfortable working with business systems, databases, reporting tools, users, and external technology providers. The role will also contribute to improving existing processes, strengthening data quality, and identifying opportunities to make better use of the organization's systems and information. Key Responsibilities * Administer and coordinate the day\-to\-day operation of business information systems and applications. * Maintain data accuracy, integrity, consistency, and availability across organizational systems. * Develop, maintain, and distribute recurring and ad\-hoc management reports. * Analyze operational data and translate findings into useful insights and recommendations. * Build and maintain dashboards, KPIs, and performance reports using appropriate reporting and business intelligence tools. * Use SQL and database tools to query, validate, reconcile, and investigate data. * Monitor system performance and coordinate the resolution of technical or system\-related issues. * Manage user accounts, permissions, access levels, and system roles in accordance with internal policies. * Coordinate system updates, upgrades, testing, configuration changes, and implementation activities. * Work with internal departments to understand system requirements and improve business processes. * Liaise with software vendors, IT service providers, and external technical teams when required. * Maintain system documentation, procedures, data definitions, and reporting specifications. * Identify data\-quality issues and implement controls to reduce errors and inconsistencies. * Support data extraction, migration, integration, and reconciliation activities when required. * Assist management with technology\-related projects, process improvements, and system enhancements. * Provide guidance and support to employees using business systems and reporting platforms. * Ensure appropriate handling, confidentiality, and security of organizational information. Qualifications \& RequirementsEssential Qualifications * Bachelor's degree in **Information Systems, Information Technology, Computer Science, Business Information Systems**, or a related discipline. * **5\+ years of relevant professional experience** in information systems, business systems, data management, reporting, systems administration, or a related field. * Strong practical knowledge of **SQL and relational databases**. * Demonstrated experience developing and maintaining operational and management reports. * Strong proficiency in **Microsoft Excel**, including advanced formulas, PivotTables, data analysis, and data manipulation. * Experience with a **business management system, ERP, CRM, logistics system, or other enterprise application**. * Experience with reporting or business intelligence platforms such as **Microsoft Power BI** or equivalent. * Understanding of data governance, data quality, access control, and information security principles. * Strong analytical and problem\-solving abilities. * Ability to troubleshoot system and data issues independently and coordinate their resolution. * Strong written and verbal communication skills in English. * Ability to work effectively with both technical and non\-technical stakeholders. Preferred Qualifications * Experience with **Power BI, SQL Server, Oracle, MySQL, PostgreSQL**, or similar database technologies. * Experience with system integrations, APIs, automated data transfers, or ETL processes. * Experience supporting ERP, CRM, logistics, delivery, finance, or operational systems. * Familiarity with data visualization, KPI development, and executive reporting. * Experience participating in system implementation, migration, upgrade, or digital\-transformation projects. * Relevant professional certifications in Microsoft, database administration, business intelligence, IT service management, or information systems are an advantage. * Previous experience working in a fast\-paced operational environment is preferred. Key Skills * Information Systems Administration * Data Management \& Data Quality * SQL \& Database Management * Reporting \& Business Intelligence * Microsoft Excel \& Power BI * System Troubleshooting * User Access \& Administration * Data Analysis \& Reconciliation * Process Improvement * Systems Integration * Documentation \& Reporting * Stakeholder Coordination الراتب المدفوع: KWD٩٠٠٫٠٠٠ لكل شهر موقع العمل: بشكل شخصي