**Company Description** Mashkor is a hyper\-local app based in Kuwait that helps users buy and pick up anything across the city. We are the most reliable outdoor partner in the city, dedicated to completing your outdoor errands efficiently. By letting us handle your errands, you can spend more time with your loved ones. **Role Description** This is a full\-time on\-site role for a Customer Service Agent located in Kuwait City. The Customer Service Agent will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing customer support, and enhancing the overall customer experience. Daily tasks will involve handling customer service representatives, resolving issues, and maintaining a high level of customer service standards. **Qualifications** * Strong skills in Customer Service Representatives and Customer Service * Proficiency in Customer Support, and Customer Satisfaction * Experience with Customer Experience initiatives * Excellent communication and interpersonal skills * Ability to work effectively in a team and handle stressful situations * Problem\-solving abilities and a proactive approach * Previous experience in a similar role is a plus * High school diploma or equivalent; a degree in a related field is advantageous **Kindly Share your resume for this Email: eyad@mashkor.com** Job Type: Full\-time Pay: KD300\.000 per month