Al Ahmadi Help Desk & IT Support Job Listings

Payment Solutions Trainer64056684171265120

Indeed

Payment Solutions Trainer

We are looking to hire a Trainer who will be responsible for delivering training to customers on ProgressSoft’s Software Solutions. The Trainer will interact with clients—including end users, business teams, and technical teams—to conduct training programs on the software solutions. Additionally, the Trainer will work closely with internal teams to understand system specifications, business workflows, and functionalities of ProgressSoft’s solutions in order to prepare accurate end\-user documentation. **Responsibilities:** * Communicate with customers and the project managers to determine training needs, and to conduct short\-term and long\-term training programs (whether in\-person, or Virtual). * Conduct orientation sessions prior to the User Acceptance Test (UAT). * Conduct onsite hands\-on training to the customer’s business users in order to have a smooth roll\-out and movement to production of ProgressSoft’s projects. * Prepare educational material such as presentations and video tutorials when needed. * Conduct evaluations to measure learning outcomes and to identify areas of improvement. * Work closely with the development and technical teams to obtain an in\-depth understanding to ProgressSoft’s products requirements and workflows. * Stay updated with the Industry of Electronic Payment Solutions. **Requirements** * IT Graduate, with a minimum 2\-3 year of experience. * Excellent communication and presentation skills. * Excellent English \& Arabic Language skills (spoken and written). * Good team player and committed to timelines. * Comfortable with eLearning Platforms (LMS) and Tools, like; Moodle, Google Classroom. * Familiar with MS Word, Excel, PowerPoint, and other authoring tools; such as: Articulate 360, Captivate, Canva, etc… * Strong writing skills with proven experience in a related field. * Adequate knowledge in Software Design and Software Requirements.

Camp Arifjan, مدينة الكويت، Kuwait

Negotiable Salary

Indeed

Senior Accountant

* **Financial Reporting:** Oversee the accurate and timely preparation of financial statements, budgets, and reports for management. * **General Ledger Management:** Maintain and reconcile the general ledger, ensuring all account balances are accurate. * **Month\-End \& Year\-End Close:** Lead and support the month\-end and year\-end closing processes. * **Financial Analysis:** Analyze financial data to identify trends, variances, and provide recommendations for financial planning and strategic decision\-making. * **Compliance \& Auditing:** Ensure adherence to financial regulations, Generally Accepted Accounting Principles (GAAP), and coordinate with internal and external auditors and tax authorities. * **Internal Controls:** Develop and implement internal controls and accounting policies to safeguard company assets and improve financial processes. * **Staff Oversight:** Provide leadership, guidance, and mentorship to junior accounting staff and bookkeepers. * **Cash Flow Management:** Monitor cash flow and liquidity to ensure the company's financial health. Required Skills \& Qualifications * **Education:** A bachelor's degree in Accounting or Finance is typically required. * **Experience:** A minimum of several years of progressive accounting experience, often including a senior or supervisory role. * **Technical Skills:** Proficiency with accounting software and advanced MS Excel skills. * **Analytical Skills:** Strong analytical and quantitative skills to interpret financial data and make informed recommendations. * **Attention to Detail:** Exceptional accuracy and meticulousness in financial work. * **Regulatory Knowledge:** In\-depth understanding of GAAP, financial standards, and business trends. * **Interpersonal Skills:** Excellent communication and interpersonal skills to collaborate with various teams and manage junior staff. Job Type: Full\-time

Camp Arifjan, مدينة الكويت، Kuwait

Negotiable Salary

Desktop Support Engineer64056678078594122

Indeed

Desktop Support Engineer

We are seeking a skilled and customer\-focused **Desktop Support Engineer** to join our IT team. You will be responsible for providing technical support to end users, resolving hardware and software issues, and ensuring smooth IT operations across the organization. **Key Responsibilities** * Provide first\- and second\-level support for desktops, laptops, printers, and mobile devices (Windows/macOS). * Troubleshoot hardware, software, and networking issues in person and remotely. * Install, configure, and maintain operating systems, applications, and IT equipment. * Support Microsoft Office 365, Active Directory, and other enterprise tools. * Maintain asset inventory and documentation of IT procedures and incidents. * Collaborate with other IT staff to escalate and resolve complex issues. * Ensure compliance with security policies and data protection standards. * Set up and support video conferencing and meeting room tech (Zoom, Teams, etc.). * Assist in onboarding/offboarding employees by provisioning accounts and devices. **Required:** * 1–3 years of experience in IT support or help desk roles. * Strong knowledge of Windows 10/11, Microsoft Office, and desktop hardware. * Familiarity with Active Directory, Exchange, and basic networking concepts. * Excellent problem\-solving and communication skills. * Ability to work independently and manage multiple tasks effectively. Job Type: Contract Contract length: 12 months Pay: KD34\.730 \- KD36\.730 per day

Camp Arifjan, مدينة الكويت، Kuwait

KWD 34/day