**Job Summary:** We are seeking a detail\-oriented and proactive **IT Support Engineer** to oversee the design, implementation, and support of our IT infrastructure. The ideal candidate will handle systems administration, network security, virtualization, email services, firewall management, and CCTV systems across the organization. **Key Responsibilities:** * Install, configure, and maintain Windows servers. * Set up, manage, and maintain **VMware ESXi** virtual infrastructure and virtual machines. * Knowledge **FortiGate firewalls**, including VPN tunnels, access rules, and network security policies. * Knowledge on POP3 Emails. * Configure and maintain **CCTV systems**, including DVR/NVR setup, IP camera management, remote access, and storage planning. * Knowledge Active Directory, DNS, DHCP, and Group Policy. * Monitor and optimize network performance; troubleshoot hardware/software issues. * Perform system updates, patching, and antivirus management. * Ensure backup and disaster recovery plans are implemented and tested regularly. * Provide technical support and troubleshooting to staff across departments. * Maintain IT documentation and system records. * Track IT assets and maintain inventory control. * Coordinate with external vendors for procurement and service support. **Qualifications and Skills:** * Bachelor's degree in Computer Science, IT, or related field. * Minimum 3 years of hands\-on IT Support experience. **Preferred Qualities:** * Strong problem\-solving and diagnostic skills. * Excellent communication and teamwork. * Attention to detail and documentation habits. * Ability to manage multiple tasks in a fast\-paced environment. **How to Apply:** Send your resume and cover letter to: \[**recruitment@bn\-kw.com**] Subject: **IT Support Engineer Application – \[Your Name]** Job Type: Full\-time Pay: KD300\.000 \- KD350\.000 per month Experience: * WINDOWS SERVERS: 3 years (Required) * IT Support: 3 years (Required)